![]() ![]() Tap or click Next, and then follow the instructions in the troubleshooter. If you don't see the program in the list, select Not Listed.ĥ. ![]() ![]() Tap or click Run programs made for previous versions of Windows, and then tap or click Next. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)ģ. Swipe in from the right edge of the screen, and then tap Search. Run the Program Compatibility Troubleshooter:ġ. To Run in compatibility mode do the following : Try to reinstall driver in compatibility mode Refer to this link to download the latest printer driver I would suggest you to install the printer drivers in compatibility mode and download the drivers for the printer from printer manufacturer website and then install them in compatibility mode. All hardware support, including drivers and other software that allow the device to function in any given operating system, comes from the hardware manufacturer of the product in question. ![]() This issue might have occurred due to incompatible printer drivers. The fact that the software doesn't recognize the Win 8.1 Operating system. ![]()
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